Terms of Service

1. Introduction

By using the JoyFund INC. platform, you agree to comply with our terms, which are governed by federal U.S. law and the laws of the State of New York.

2. Privacy and HIPAA Compliance

We are committed to protecting user data. Any health-related information collected through campaigns or communications is handled in compliance with HIPAA. Personal data is never sold and is stored securely.

3. User Conduct

Users must not submit false campaigns or impersonate others. All donations must be made in good faith. Misuse of the platform may result in account termination.

4. Liability

JoyFund INC. is a platform provider and does not guarantee any particular campaign outcome. We are not liable for disputes between campaigners and donors, but we will review complaints seriously.

5. New York State Compliance

JoyFund INC. complies with all NYS consumer protection, charitable solicitation, and data privacy laws. Users have the right to access and delete their data at any time.

6. Disputes

As stated in our Liability section, "We are not liable for disputes between campaigners and donors, but we will review complaints seriously." If you are unsatisfied with a campaign outcome, you may contact us through our "Contact" page and we will investigate.

7. Changes

We may update these terms periodically. Continued use of the site implies acceptance of updates.

8. Responsibility of Use

Campaigners: All users who set up a campaign must be verified via identification by our team to ensure the platform does not get spam accounts.

Donors: All users who donate must do so with the sole intention of helping somebody experience joy again and should ONLY donate through our secured Stripe payment processor. DO NOT send donations directly to a campaigner.

9. Tax Information (for Donors)

At the moment JoyFund INC. is a Non-Profit. Donations are NOT considered tax exempt until we obtain our 501(C)(3) status.

10. Transferring of Funds to Campaigners

Funds are reviewed for campaign legitimacy. Once a goal is met, funds are transferred to JoyFund INC., and our team coordinates the activity with the campaign location. Funds are not directly transferred to the campaigner to prevent any form of fraud, or misuse of funds.

11. JoyFund Fees

JoyFund INC. charges a small platform fee on each donation to maintain the platform and support our mission:

JoyFund platform fee: 5% per donation
Payment processor fee: ~2.9% + $0.30 per transaction (Stripe/PayPal)
Optional tip: Donors can add a tip to support JoyFund

Example: A $100 donation:

Goes to Campaign: $91.80
JoyFund Fee: $5
Payment Processing Fee: $3.20
Total Charged: $100

Refunds return the donor’s money minus any fees already processed.

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Last updated: July 31, 2025